Red Roof Inn
Reviews and Complaints
Room issue, door has been compromised
- Dog stayed free
- I was not treated right being a employee for two days
- I did not like
- Lacking management
Preferred solution: Full refund
User's recommendation: Never
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnresolved issues and Payments
Still waiting after 3wks of the manager of the Red Roof Alexandria, redirecting my important emails and the company saying that they would get back to me in forty eight hours.
Preferred solution: Full refund
User's recommendation: I would not stay there if my life depended on it.-Rolando.Williams
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Jackson, MississippiThe dirtiest nastiest hotel and still have not gotten a refund
Still nothing
- Hotel needs to be shut down
- I liked robin and our girl who took care of our room
- Everything was disgusting
- I need to be shut down
Preferred solution: Full refund
User's recommendation: Don't even think about taking it in need to be condemned
Dirty Room
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Dearborn, MichiganBed bugs
- Billing for cancelled reservations is a disgrace
- Dirty floors
- Bad service
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Philadelphia, PennsylvaniaPrinceton took the TV out and now I'm at like the cables out so you won't turn it on
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hanover, PennsylvaniaExtremely disappointed guests.
It's been a couple of months and I haven't received any response whatsoever from these people.
They even tried to kick me and my partner out of the hotel at the last minute due to "multiple complaints" (who knows, one argument with my partner that went loud and short like every couple in this world, and the fact that I complain way before with their corporation due the gross attitude of one of their front desk staff and, of course, they got mad..), the thing is that they refused to give me any specific information about such complaints (how many, what was the problem, etc.), NOTHING.
With the most arrogant, horrible and rude tone, I heard at 7 something am, just when I was calling to check about some details about the check-out time and two more nights that I reserved online, they told us to leave!
Just like that.
On top of everything, I'm diagnosed with major mental health problems (PTSD, Major Depressive Disorder, Generalized Anxiety, Morbid Insomnia and recurring Panic attacks), I let them know right away, and they couldn't care less about the disaster that they were triggering in my mental state by kicking me out with such an incredible rudeness.
Told them that my partner had to leave in a hurry and left his phone and I needed someone in my room to look out for me, because I was scared to hurt myself (the frustration and confusion of feeling like was throwing away like trash and like a criminal without guilt affected my already weak mind and emotions extremely), they refused to do anything. Just told me come down to the front desk if you want.
Thank God, my partner came back before I had an even more severe crisis or something worse (suicidal thoughts, etc.).
At the end the manager decided to let us stay with a warning, and the threat that we couldn't stay longer than what I had already booked.
The level of careless, insensitivity and lack of kindness at this place has no measure.
My advice, if you're interested on spending time on a nice, relaxing, respectful, peaceful and friendly environment, avoid this trash can full of inhumane rats, called Red Roof Inn.
Already looking for a lawyer to try to build a case.
Location: Catasauqua Rd. Allentown PA.
- Dog stayed free
- Discrimination
- Lacking management
- Lack of social skills from management
Preferred solution: Refund, price reduction, a tremendous apology, everything! They don't deserve any type of consideration.
User's recommendation: Avoid this place! Completely obnoxious!
To clear up a mistake
User's recommendation: Please do not go here at all it's one of the most nastiest places I've ever seen.
Want my $79.55 back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hanover, PennsylvaniaTerrible experience.
Worst experience ever! Most of the staff at the front desk and managers were extremely rude, insensitive, racist, obnoxious, with no social skills whatsoever, and couldn't care less about the peace of mind and well being of their guests.
They even tried to kick me and my partner out of the hotel at the last minute due to "multiple complaints" (who knows, one argument with my partner that went loud and shortA like every couple in this world, and the fact that I complain before with their corporation due the gross attitude of one of their front desk staff and, of course, they got mad..), the thing is that they refused to give me any specific information about such complaints (how many, what was the problem, etc.), NOTHING.
With the most arrogant, horrible and rude tone, I heard at 7 something am, just when I was calling to check about some details about the check-out time and two more nights that I reserved online, they told to us to leave!
Just like that.
On top of everything, I'm diagnosed with major mental health problems (PTSD, Major Depressive Disorder, Generalized Anxiety, Morbid Insomnia and recurring Panic attacks), I let them know right away, and they couldn't care less about the disaster that they were triggering in my mental state by kicking me out with such an incredible rudeness.
Told them that my partner had to leave in a hurry and left his phone and I needed someone in my room to look out for me, cause I was scared to hurt myself (the frustration and confusion of feeling like was throwing away like trash and like a criminal without guilt affected my already weak mind and emotions extremely), they refused to do anything. Just told me "come down to the front desk if you want". Thank God, my partner came back before I had an even more severe crisis or something worse (suicidal thoughts, etc.).
At the end the manager decided to let us stay with a "warning", and the threath that we couldn't even make the tiniest mistake and couldn't stay longer than what I had already booked.
Guess my money stinks.
The level of careless, insensitivity and lack of kindness at this place has no measure.
Location: Catasauqua Rd. Allentown PA.
- Good location
- Bad outside appearance
- Staff did not try to recall his talk with me
- Evicted for no reason
Preferred solution: Price reduction, apologies, full refund, can't have any mercy with such horrible people that traumatized me for the rest of my life.
User's recommendation: Avoid this place! Terrible! Obnoxious! Horrible!
Secured a room for a friend for Dec. 05/2020
Ibed bug bites and. Dangerous
User's recommendation: Never never never
Loud music .theft .car damage
Disgusting conditions
Preferred solution: Full refund
User's recommendation: Don’t stay here
Insurrection complicity
Preferred solution: ban the Trumpsters
User's recommendation: BAN THE UNRULY TRUMPSTERS
- Prev
- 1
- ...
- 18
- 19
- 20
- 21
- 22
- ...
- 42
- Next
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
You should be refunded double your money back.