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Red Roof Inn - There is no back up generator, when asked for refund she started to act very unprofessional.
There is a power shortage, but there is no back up generator here. When I went to the office to ask for a refund she refused. I asked just to give me back the remaining days back she refused and kicked me out and threatened to call the cops. So I called them and tried...
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ID
#2422788 Review #2422788 is a subjective opinion of poster.
Location
San Antonio, Texas
Loss
$319
Preferred solution
Price reduction
Well staying at the red roof inn in Arcata in Humboldt county I was falsely accused of smoking in the room and was told that my $100 cash deposit was going to be kept. I told the lady that was working at the counter that there was no way we were smoking in the room and...
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ID
#2419830 Review #2419830 is a subjective opinion of poster.
Cons
  • Lack of social skills from management
Preferred solution
Let the company propose a solution

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The Red Roof Inn, Baldwin FL My room was beyond nasty

The Red Roof Inn, Baldwin FL My room was beyond nasty
The Red Roof Inn, Baldwin FL My room was beyond nasty
The Red Roof Inn, Baldwin FL My room was beyond nasty
The Red Roof Inn, Baldwin FL My room was beyond nasty
The Red Roof Inn, Baldwin FL My room was beyond nasty
The Red Roof Inn, Baldwin FL My room was beyond nasty
The room stunk so bad I literally had to purchase air fresheners and keep opening the door in an effort to air it out so I could stand it. AC filters caked with dust, dirt, debris, clearly not cleaned for years, vents same way. The bath/shower had mildew. The towels were dirty with stains and hair on them. The bedsheet had dried blood spot on it. The large wood frame mirror had mold growing on the wood frame. Fridge had hair, dirt and spillage in it. I took photos of all of the filth. Will NEVER stay there again.

User's recommendation: Do not stay at this hotel.

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ID
#2407437 Review #2407437 is a subjective opinion of poster.
Location
Baldwin, Florida
Product
Red Roof Inn Room
Preferred solution
Full refund

No Redicard need

To much noise at Red roof Inn on Veteran Blvd. Call the front desk. The front desk lady didn't do anything. They was doing drugs at the hotel and drink alcoholic outside. Out of control.Guest talk to loud. Too Ghetto!

User's recommendation: Lost great guest. Not coming back. Bye! Value Guest.

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ID
#2392207 Review #2392207 is a subjective opinion of poster.
Location
Carrollton, Texas

Secured a room for a friend for Dec. 05/2020

she arrived, they were rude, and she was disappointed in the motel, it didn't appear clean or taken care of , she could not stay there, so she left, I want my total refund for something that wasn't my fault or hers, Red Roof has always been a good place to stay, this place was not. very disappointed.
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ID
#2377202 Review #2377202 is a subjective opinion of poster.
Location
Jersey City, New Jersey

Want my $79.55 back

I reg. a room at Red Roof in Dearborn Mi, for December 05-2020, she arrived, they were rude, the room was not as it should have been, she left.which I don't blame her.. my phone number is 313 518 ****. Please issue a refund immediately for this. Margaret D. Sikora doe.shelby@***.com paid with Visa Credit Card, ending in 16
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ID
#2377187 Review #2377187 is a subjective opinion of poster.
Location
Jersey City, New Jersey

Insurrection complicity

Allowed the Trump mob to stay there

User's recommendation: BAN THE UNRULY TRUMPSTERS.

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ID
#2370065 Review #2370065 is a subjective opinion of poster.
Location
Arrington, Tennessee
Preferred solution
ban the Trumpsters

Loud music .theft .car damage

Person threw something at me it hit my car i was injured.damage being done someone is scratching and damaging my car and someone tried to break into my room.My tools were stolen out of my driver side window is now of its track.people park outside my room with loud music for hours , the monday morning lady says they are aloud to play loud music.just got mail since march and April two days before Christmas they were sitting in the office important papers from welfare also missing.Found a bullet today picking up trash in front of rooms .gave to police
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ID
#2356459 Review #2356459 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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Bed bugs

A bug bit my sister. And he told me i was lying.
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ID
#2354119 Review #2354119 is a subjective opinion of poster.
Location
Dearborn, Michigan
Product
Red Roof Inn Room
Cons
  • Staff did not try to recall his talk with me
  • Dirty floors
  • Bad service
Preferred solution
Full refund

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Red Roof Inn - Complete nasty
Red Roof Inn - Complete nasty
Red Roof Inn - Complete nasty
The end table between the beds had never been moved the alarm clock was behind the table as well..the phone was completely nasty and the cord wouldnt stay plugged.. the hair dryer n light switch had 1/2 of dust. Pull back blankets and seen few peices of dirt. The wall...
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ID
#2333798 Review #2333798 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey
Product
Red Roof Inn Room
Pros
  • Nice customer service at front desk
Cons
  • Filthy
Loss
$164
Preferred solution
receive my 2 nights at where i am now
My son and his friends got a room 11/26/2020. The lady was a short White lady with blond spike looking hair. She had on black throw around sweater. She was extremely rude and said racist things to my son and his friends. My son called me and I tried asking her what was...
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ID
#2306194 Review #2306194 is a subjective opinion of poster.
Service
Red Roof Inn Receptionist
Cons
  • Pathetic staff

Refund

We were calling regarding our refund from staying at the Home Towne studios in Independence Missouri on 42nd Street we have been trying to get a refund now for 2 weeks and have not had any luck finally we called in today and spoke with Mike which was very helpful in trying to get us to resolve the situation

User's recommendation: Very friendly All American Staff willing to help very easy going and offers a tax refund if your stay is longer than 30 days.

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ID
#2273841 Review #2273841 is a subjective opinion of poster.
Location
Independence, Missouri

Refund

The hotel in bridgeton mo was very poor quality,we paid for 4 days on november3 and left that same night and still haven't received a refund and the red roof inn in bridgeton said they where not going to give me a refund to my bank card

User's recommendation: Don't stay at the red roof inn in bridgeton mo.

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ID
#2270498 Review #2270498 is a subjective opinion of poster.
Location
Town And Country, Missouri
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To protect their guest property

Red Roof Inn - To protect their guest property
Red Roof Inn - To protect their guest property
If this company. Want to have a good bussiness. dont make their parking a business help the hotel not the towing company to have a custumer. If this hotel concern to their guest they have to check and inform if that car is belong to their guest. If they did that the guest would be happy to save them. Better that to let their guess property gonem they gonna hate and never recommend you
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ID
#2258822 Review #2258822 is a subjective opinion of poster.
Location
Burlingame, California
Loss
$400
Preferred solution
Full refund

Bed Bug Infestation and Promised Refund that to date still hasn't been done. We reported bed bugs during our stay at this hotel during the week of Oct. 11 through Oct. 19. 2020.

BullshitCrybed bud infestation and dog *** everywhere.
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ID
#2242916 Review #2242916 is a subjective opinion of poster.
Location
Orlando, Florida
Service
Red Roof Inn Sanitary Conditions