Red Roof Inn Phone Numbers and Emails

Toll-Free Number:

  • (800) 333-0991
    RediCard Services

Customer Service:

  • (877) 733-7244
    Español
  • (800) 333-0991
    RediCard Services
  • (800) 733-7663
  • (517) 321-7246

Red Roof Inn Emails:

Customer Service
Media
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Red Roof Inn Contact Information

Red Roof Inn Website:

Red Roof Inn Online Chat:

Corporate Office Address:

Red Roof Guest Relations
2071 N. Bechtle Ave. Box 226
Springfield, Ohio 45503
United States

Other Info (opening hours):

Hours

Monday–Friday: 9AM–6PM EST


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Red Roof Inn Rating Based on 240 Reviews

Rating details

1.8
more details
Customer service
Price Affordability
Facilities and Services
Location

Rating stats

Rating trend

Summary of Red Roof Inn Customer Service Calls

717 TOTAL
CALLS
03:44 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Red Roof Inn Customer Service?

Staff Question:

  • “Complaints on cleanliness of the room general manager not having name tag will not give corporate number”
  • “BAD *** SERVICE”
  • “Complainat about bad service”

Payments and Charges Question:

Cards Question:

  • “I want to use my points to get a $25 target gift card”
  • “Would like to resgiter for redicard”
  • “Trying to get my redicard reward”

Refund Question:

  • “My refunds”
  • “Refund heaters doesn't work in room”
  • “Refund”

Product/ Service Question:

  • “Damage”
  • “Book a room”
  • “Loud music .theft .car damage”

Request for Information Question:

  • “Wanting to know how many points s I have”
  • “Checking my points”
  • “Wanting to find out about my points”

Activation/ Cancellation Question:

  • “To cancel a reservation”
  • “Cancellation”
  • “Cancelled room”

Account Question:

  • “Can't log into my redi rewards account”
  • “Login”
  • “The denial of a usage of account number for promotional points rewards by hometown suites in Hazelwood Missouri I'm telling you”

Employment Question:

  • “W2”
  • “Employment”
  • “Because there's no sercurity at the location of 1115 Jesse Jewell Pkwy. in gainesville ,Georgia. Your sercurity wants to sleep all night rather then sercure your motel. This is not sercurity !!!I I myself know the sercurity job.”

Shipping and Delivery Question:

  • “Have not recieved what i cashed points in on”
  • “Have not recieved w2”
  • “I have not received my money yet”

Return/ Replace Question:

  • “Money not returned to by card”

Other Question:

  • “Regarding my stay”
  • “Redirewards”
  • “Need list of RRI locations along my route”

About

Red Roof Inn Terms of Service
By accessing or using the Websites The Client of Red Roof Inn accept all the terms and conditions set forth in these Terms of Use. If The Client of Red Roof Inn do not agree to these Terms of Use, use of any Website is prohibited. Red Roof reserves the right to restrict access to the Websites to anyone at any time in all cases related to violations of these Terms of Use. Red Roof also reserves the right, in its sole discretion, to change and or modify portions of these Terms of Use at any time without notice and, unless otherwise indicated, such changes will become effective immediately upon posting. Please check these Terms of Use periodically for changes or modifications, effective as of the date first shown above. The Websites are designed for persons 18 years of age or older. If The Customer have agreed to allow The Client's minor child or a child for whom The User of Website are legal guardian (a "Minor") to register for any product or service on the Websites, then The User of company services are acknowledging and agreeing that The Client of Red Roof Inn shall be solely responsible for: (1) the on-line conduct of such Minor; (2) monitoring such Minor's access to and use of the Websites; and (3) the consequences of any use of the Websites by such Minor.
To read more: https://www.redroof.com/term-of-use
Red Roof Inn Privacy Policy
The purpose of this Privacy Policy ("Policy") is to share Red Roof Inns, Inc. (Red Roof Inn's' The Company Website or "Red Roof") information collection and use practices and describe how Red Roof Inn balance this with privacy. This Privacy Policy applies to Personal Information that is processed by Red Roof in the course of Red Roof Inn's' business. It is intended to assist The User of Website in understanding what information Red Roof Inn gather about The Client of Red Roof Inn when The Client make a reservation, visit Company's hotels, and use Red Roof Inn's' website or mobile services. It explains Company's online and offline information practices, the kinds of information The Company may collect, how www.redroof.com intend to use and share that information, and how The User can opt-out of a use or correct or change such information. With respect to Consumer Information (as defined below) this Policy applies to Red Roof franchisees and others that manage, operate, franchise, license, own and/or provide services under the Red Roof Brand.
To read more: https://www.redroof.com/privacy-policy
Top Red Roof Inn Services

Sanitary Conditions, Customer Care, Receptionist

Top Red Roof Inn Products

Room, Facility, Hotel Facility

Red Roof Inn Pros and Cons

Pros: Location, Price, Convenient location, Staff, Pet friendly

Cons: I did not like, Dirty rooms, Dirty floors, Sheets were not changed from previous renters, Poor customer service

Related Companies

Citigroup, CitiFinancial, Citibank, Citicards, Citimortgage

Summary

Red Roof Inn Mobile AL is a network of hotels and inns. The first inn was opened in 1973 in Columbus, Ohio and the price there was as low as 8.50 a night. Company was founded by James R. Trueman. Today, company has 345 inns in 36 states and over 6,000 employees work there. Every year millions of guests visit Red Roof Inn Mobile AL . Company has options to everyones budgets and a big choice of room for customers' choice. Among the services they offer there are free Wi-Fi, free continental breakfast , free communication, hassle-free guarantee, redi-set-go breakfast bags, Red Roof Cares disiater relief. Also Red Roof Inn Mobile AL has spwxial discounts for regular customers.

Red Roof Inn reviews and complaints

Red Roof Inn is ranked 211 out of 1304 in Hotels and Resorts category

Area Served

USA

Payment Methods

VISAMasterCard

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