Contact Red Roof Inn Customer Service
How to Reach a Person at Red Roof Inn
Verified Contact Information
Toll-Free Number:
-
1-800-333-0991RediCard Services
Customer Service:
-
1-877-733-7244Español
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1-800-733-7663
-
1-517-321-7246
Red Roof Inn Emails:
Media
guestin@redroof.com
Red Roof Inn Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Red Roof Inn Phone Number
1 (800) 333-0991
Average Hold Time
00:01:03
Average Calls duration
4 minutes
Most Popular Red Roof Inn Email Address
guestin@redroof.com
Red Roof Inn Live Agent Availability
21% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
Call Volume by Day
View full overview ›
Red Roof Inn Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Red Roof Inn Phone Number | 1 (800) 333-0991 |
| Average Hold Time | 00:01:03 |
| Average Calls duration | 4 minutes |
| Most Popular Red Roof Inn Email Address | guestin@redroof.com |
| Red Roof Inn Live Agent Availability | 21% of callers successfully reach a real person |
| Issue Resolution Rate | Low (8% reported full resolution) |
| Red Roof Inn Customer Service Rating | 4 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 84% phone, 16% email |
| Common Reasons for Contact | Product/ service, staff, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to Red Roof Inn | First and last name, email or phone number |
Call Volume by Day
Contact Information
Red Roof Inn Website:
Red Roof Inn Help Center:
Corporate Office Address:
Red Roof Guest Relations
2071 N. Bechtle Ave.
Box 226
Springfield,
Ohio
45503
United States
Other Info (opening hours):
Hours
Monday–Friday: 9AM–6PM EST
Summary of Red Roof Inn Customer Service Calls
1.7K
TOTAL
CALLS
CALLS
03:41
AVG CALL
DURATION
DURATION
8%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Red Roof Inn?
Product/ Service Question:
- “Complaint”
- Complaint and harassment
- “A complaint a complaint”
Staff Question:
- “Really horrible service”
- “Manager won't let us in our room and we have a pet inside that needs attention. The pet is a service dog.”
- “Irate manager (owner)”
Payments and Charges Question:
- “Over charges”
- “Deposit refund”
- “I was told that I can not get a receipt after checking in to the establishment.”
Request for Information Question:
- “Concerns”
- “Checking free roon”
- “I was checking I. Louisville KY red roof inn and said dnr for wat can I please have this removed to stay here im homeless done paid for room and all”
Refund Question:
- “To get a refund for a cancellation”
- “Refund”
- “Refund and complaint during stay at west palm beach Florida”
Account Question:
- “Took money out of my account for no reason”
- “My account”
- “Rewards”
Cards Question:
- “Money taken off.of my card I didn't ok”
- “The doors are locked no one is at the desk and I have to reset my card for my room and I can't get in my room”
- “Stealing money off card”
Shipping and Delivery Question:
- “I stated when you facilities in strasburg Pennsylvania, and it's been over 10 days and I did not receive my security deposit”
- “Unpleasant experience at one of your locations in Temple Tx.”
- “Why not going to get the reason why I want you to call me cuz I want to complain about water line breaking on the toilet it flood in the bathroom and the calves were not enough towels the phone wasn't hooked up cable didn't work no TV”
Activation/ Cancellation Question:
- “Room cancelation”
- “Activate rewards”
- “Room issue / cancelled room / not reimbursed when i was told that i was”
Return/ Replace Question:
- “The rooms where book on the wrong day by automated system and it saying that I booked, it would’ve representative and that’s not true. I booked online. an I didn’t do that your System book the dates wrong!”
- “No red roof has not change and won't I want full refund from jan - April for bodyly harm death threat and almost dying and owner laughing about it”
- “To inform Red Ruff that my room 106 bath room tub and ceiling has mold and mildew. I am unable to walk the stairs.the young lady want to change my room but I'm not able to walk the stairs no other accommodations was made”
Employment Question:
- “W2's”
- “W2”
- “Employment”
Website/ Application Question:
- “Use a third-party site to book reservation and it is wrong.”
- “Website down. Needingvpoints applied”
Other Question:
- “Unlawful room entry”
- “Toilet”
- “My keys is in room 219 on the 2nd floor”
Compare Red Roof Inn Customer Service To
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Red Roof Inn