Red Roof Inn Phone Numbers and Emails

Toll-Free Number:

  • (800) 333-0991
    RediCard Services

Customer Service:

  • (877) 733-7244
  • (800) 733-7663
  • (517) 321-7246
  • (386) 446-8180

Red Roof Inn Emails:

Customer Service
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Red Roof Inn Contact Information

Red Roof Inn Website:

Red Roof Inn Help Center:

Corporate Office Address:

Red Roof Guest Relations
2071 N. Bechtle Ave. Box 226
Springfield, Ohio 45503
United States

Other Info (opening hours):


Monday–Friday: 9AM–6PM EST

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Red Roof Inn Rating Based on 353 Reviews

Rating details

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Customer service
Price Affordability
Value for money
Facilities and Services

Rating stats

Rating trend

Summary of Red Roof Inn Customer Service Calls

03:42 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Red Roof Inn Customer Service?

Staff Question:

  • “Complainat about bad service”
  • “Customer service”
  • “BAD *** SERVICE”

Payments and Charges Question:

Refund Question:

  • “Refund never recieved”
  • “Refund”
  • “My refunds”

Cards Question:

  • “Money taken off card and I had to pay when I got to the hotel”
  • “Trying to get my redicard reward”
  • “My card isnt wont. Open”

Request for Information Question:

  • “Need assistance asap”
  • “Complaint about a prperty”
  • “Wanting to find out about my points”

Product/ Service Question:

  • “Room is very dirty and tv no channels working”
  • “Use my points to book a room”
  • “The room upstairs from us is leaking toilet water inside our room and we need someone to come immediately the manager hasn't come to fix the situation since last night”

Activation/ Cancellation Question:

  • “Room issue / cancelled room / not reimbursed when i was told that i was”
  • “Cancellation”
  • “Cancelled room”

Shipping and Delivery Question:

  • “Never received my deposit back”
  • “Never received a refund”
  • “Have not recieved what i cashed points in on”

Account Question:

  • “They saying I have a balance which I shouldn't have they have bugs and everything I'm not paying that please call me I have bugs bite an all”
  • “Can't log into my redi rewards account”
  • “Login”

Employment Question:

  • “W2's”
  • “W2”
  • “Employment”

Return/ Replace Question:

  • “Money not returned to by card”

Website/ Application Question:

  • “Use a third-party site to book reservation and it is wrong.”
  • “Website down. Needingvpoints applied”

Other Question:

  • “My points”
  • “Can't rent a room”
  • “We already payed for the room and the front desk would not let us check in”


Red Roof Inn Terms of Service
By accessing or using the Websites The Client of Red Roof Inn accept all the terms and conditions set forth in these Terms of Use. If The Client of Red Roof Inn do not agree to these Terms of Use, use of any Website is prohibited. Red Roof reserves the right to restrict access to the Websites to anyone at any time in all cases related to violations of these Terms of Use. Red Roof also reserves the right, in its sole discretion, to change and or modify portions of these Terms of Use at any time without notice and, unless otherwise indicated, such changes will become effective immediately upon posting. Please check these Terms of Use periodically for changes or modifications, effective as of the date first shown above. The Websites are designed for persons 18 years of age or older. If The Customer have agreed to allow The Client's minor child or a child for whom The User of Website are legal guardian (a "Minor") to register for any product or service on the Websites, then The User of company services are acknowledging and agreeing that The Client of Red Roof Inn shall be solely responsible for: (1) the on-line conduct of such Minor; (2) monitoring such Minor's access to and use of the Websites; and (3) the consequences of any use of the Websites by such Minor.
To read more:
Red Roof Inn Privacy Policy
The purpose of this Privacy Policy ("Policy") is to share Red Roof Inns, Inc. (Red Roof Inn's' The Company Website or "Red Roof") information collection and use practices and describe how Red Roof Inn balance this with privacy. This Privacy Policy applies to Personal Information that is processed by Red Roof in the course of Red Roof Inn's' business. It is intended to assist The User of Website in understanding what information Red Roof Inn gather about The Client of Red Roof Inn when The Client make a reservation, visit Company's hotels, and use Red Roof Inn's' website or mobile services. It explains Company's online and offline information practices, the kinds of information The Company may collect, how intend to use and share that information, and how The User can opt-out of a use or correct or change such information. With respect to Consumer Information (as defined below) this Policy applies to Red Roof franchisees and others that manage, operate, franchise, license, own and/or provide services under the Red Roof Brand.
To read more:
Top Red Roof Inn Services

Sanitary Conditions, Customer Care, Manager

Top Red Roof Inn Products

Room, Facility, Hotel Facility

Red Roof Inn Pros and Cons

Pros: Convenient location, Price, Location, Leaving, Pet friendly

Cons: I wish i could give no stars, Poor customer service, Sheets were not changed from previous renters, I did not like, Manager and lack of safety

Related Companies

Citigroup, Citibank, Citicards, CitiMortgage, CitiFinancial Auto


Red Roof Inn Mobile AL is a network of hotels and inns. The first inn was opened in 1973 in Columbus, Ohio and the price there was as low as 8.50 a night. Company was founded by James R. Trueman. Today, company has 345 inns in 36 states and over 6,000 employees work there. Every year millions of guests visit Red Roof Inn Mobile AL . Company has options to everyones budgets and a big choice of room for customers' choice. Among the services they offer there are free Wi-Fi, free continental breakfast , free communication, hassle-free guarantee, redi-set-go breakfast bags, Red Roof Cares disiater relief. Also Red Roof Inn Mobile AL has spwxial discounts for regular customers.

Red Roof Inn reviews and complaints

Red Roof Inn is ranked 253 out of 1324 in Hotels and Resorts category

Area Served


Payment Methods

VISAMasterCardAmerican Express

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