Contact Red Roof Inn Customer Service
Red Roof Inn Phone Numbers and Emails
Toll-Free Number:
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(800) 333-0991RediCard Services
Customer Service:
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(877) 733-7244Español
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(800) 733-7663
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(517) 321-7246
Red Roof Inn Emails:
How to Contact Red Roof Inn Customer Service?
Most Popular Number:
| Total calls: 1 075 | Issues resolved: 30 | Last call: Jun 21, 2025 |
Red Roof Inn Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Red Roof Inn Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Red Roof Inn is 8003330991. 65% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 75% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Red Roof Inn may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Red Roof Inn Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Red Roof Inn is 8003330991. 65% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 75% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 4 minutes.
Be prepared for the call as Red Roof Inn may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Red Roof Inn mainly because of product/ service, staff, payments and charges.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Red Roof Inn is guestin@redroof.com. 91% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Red Roof Inn Website:
Red Roof Inn Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours
Monday–Friday: 9AM–6PM EST
Red Roof Inn Customer Service Reviews
They listened carefully to my issue and then did nothing to help. Very dissatisfied.
Wouldn't even provide the name of the manager of the hotel. Would definitely not recommend Red Roof Inn or its affiliates in the future.
I stayed at the Red Roof Plus inn in Mount Pleasant, SC Patriots Point.
The hotel is older but they renovated it about 5-10 years ago. The rooms are good.
However the customer service needs improvement.
A guy I dealt with was terrible - repeatedly. Dennis - big guy with reddish hair and glasses.
He seemed miserable and kept complaining. He was ready to argue constantly. Made no sense.
How hard can that job be?
Seems a moron can do it.
Looking by who they hired, that is also happening.
Get a new guy at the front desk. Then we would come back.
How Good is Red Roof Inn's Customer Service?
Summary of Red Roof Inn Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Red Roof Inn?
Product/ Service Question:
- “Complain”
- “Complaint”
- “Hotel failed to return driver's license”
Staff Question:
- “Manager won't let us in our room and we have a pet inside that needs attention. The pet is a service dog.”
- “Irate manager (owner)”
- “Dirty room. Terrible customer service. Poor management. Hung up on us. Disrespect”
Payments and Charges Question:
- “Deposit”
- “No receipt”
- “A charge that was not part of the room bill”
Request for Information Question:
- “Checking free roon”
- “I was checking I. Louisville KY red roof inn and said dnr for wat can I please have this removed to stay here im homeless done paid for room and all”
- “Complaint about a prperty”
Refund Question:
- “Refund”
- “Refund and complaint during stay at west palm beach Florida”
- “Refund For A Room”
Account Question:
- “My account”
- “Rewards”
- “Locked out of room. No one at desk”
Cards Question:
- “Money taken off.of my card I didn't ok”
- “The doors are locked no one is at the desk and I have to reset my card for my room and I can't get in my room”
- “Stealing money off card”
Activation/ Cancellation Question:
- “Room cancelation”
- “Activate rewards”
- “Room issue / cancelled room / not reimbursed when i was told that i was”
Return/ Replace Question:
- “The rooms where book on the wrong day by automated system and it saying that I booked, it would’ve representative and that’s not true. I booked online. an I didn’t do that your System book the dates wrong!”
- “No red roof has not change and won't I want full refund from jan - April for bodyly harm death threat and almost dying and owner laughing about it”
- “To inform Red Ruff that my room 106 bath room tub and ceiling has mold and mildew. I am unable to walk the stairs.the young lady want to change my room but I'm not able to walk the stairs no other accommodations was made”
Shipping and Delivery Question:
- “Why not going to get the reason why I want you to call me cuz I want to complain about water line breaking on the toilet it flood in the bathroom and the calves were not enough towels the phone wasn't hooked up cable didn't work no TV”
- “Theft at one of red roofs locations”
- “Never received my deposit back”
Employment Question:
- “W2's”
- “W2”
- “Employment”
Website/ Application Question:
- “Use a third-party site to book reservation and it is wrong.”
- “Website down. Needingvpoints applied”
Other Question:
- “Manger problemes”
- “Sick leave”
- “Violation of state and federal laws against people with disabilities trying to mitigate and avoid prosecution”
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