HORRIBLE CUSTOMER SERVICE!!!Bad attitude without any knowledge of hotel or policies!
Housekeeping does not clean! Leaves dirty sheets on floor and when I informed front desk about the problem with the cleanliness of the rooms... I was told that housekeeping only cleans once a week! Unsanitary!
Housekeeping did not sweep and did not take out trash!
I was told I couldn't pay for the room THAT I AM STAYING IN ALREADY BECAUSE IT'S ALREADY BOOKED!Just horrible!
More Review Details
|Quality of Accommodation|
|Facilities and Services|
|Quality of Food|
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Value for money|
What I liked
What I disliked
- Smoke filled rooms and bugs
- Yellow pillows
- Staff did not try to recall his talk with me
- Customer service horrible
- Housekeepers have attitude
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