Red Roof Inn Sanitary Conditions Review from Victorville, California

11 of 106 Red Roof Inn reviews

HORRIBLE CUSTOMER SERVICE!!!Bad attitude without any knowledge of hotel or policies!

Housekeeping does not clean! Leaves dirty sheets on floor and when I informed front desk about the problem with the cleanliness of the rooms... I was told that housekeeping only cleans once a week! Unsanitary!

Housekeeping did not sweep and did not take out trash!

I was told I couldn't pay for the room THAT I AM STAYING IN ALREADY BECAUSE IT'S ALREADY BOOKED!Just horrible!

This review is a subjective opinion of a user.
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More Review Details

Price Affordability
Cleanliness
Customer service
Staff
Location
Website
Quality of Food
Exchange, Refund and Cancellation Policy
Billing Practices
Diversity of Products or Services
Quality of Accommodation
Facilities and Services
Value for money
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  • What I liked
    • Location
  • What I disliked
    • Smoke filled rooms and bugs
    • Yellow pillows
    • Staff did not try to recall his talk with me
    • Customer service horrible
    • Housekeepers have attitude

Reason of review:
Bad quality
Product or service
Review category
Hotels and Resorts
review #924718 by

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