Alycia B Eeq
map-marker Novi, Michigan

Nasty

Red Roof Inn - Nasty
Red Roof Inn - Nasty
Red Roof Inn - Nasty
There was hair on the towels, on the floor, tv didnt work, and roach on the wall. I have tried to make a compliant and I wasnt compensated in any way and I have pictures
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User's recommendation: Redroof Inn does not care

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Dave F Uyt
map-marker Rock Hill, South Carolina

Filthy dirty couch l , worn out scratches and missing leather everywhere.

Red Roof Inn - Filthy dirty couch l , worn out scratches and missing leather everywhere.
Red Roof Inn - Filthy dirty couch l , worn out scratches and missing leather everywhere.
Dirty worn out couch, all blue screen on TV. This couch should have been thrown on the junk pile long time ago. Maintenance never showed up to swap out Tv.
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Loss:
$59
Cons:
  • Bad customer service

Preferred solution: Full refund

User's recommendation: Don't stay at Rock Hill S.C.

Kathleen E Ann

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Verified Reviewer
| map-marker Galloway, New Jersey

I booked this room August 5 th for an overnight to be close to the airport for a flight out in the morning.

Red Roof Inn - I booked this room August 5 th for an overnight to be close to the airport for a flight out in the morning.
Red Roof Inn - I booked this room August 5 th for an overnight to be close to the airport for a flight out in the morning.
Red Roof Inn - I booked this room August 5 th for an overnight to be close to the airport for a flight out in the morning.
Red Roof Inn - I booked this room August 5 th for an overnight to be close to the airport for a flight out in the morning.
Red Roof Inn - I booked this room August 5 th for an overnight to be close to the airport for a flight out in the morning.
Red Roof Inn - I booked this room August 5 th for an overnight to be close to the airport for a flight out in the morning.
My son and I parked the car and I wondered why I booked this hotel. I booked thru Priceline whom I trusted. We walked inside and no one was there and it was hot and smelly in the waiting area. We waited a few minutes and decided to call the number on the board a man answered then came out of a room across from the check in desk. He showed us to the room which he said was his best room. The hotel hallways had no air conditioning the rooms smelled musty. And dirty.It was the worst hotel I have ever encountered. Ice machine broken on 1st floor and none on second. There was no food like in the advertisement, no pool, work out area nothing. The grounds were unkept it was a terrible experience. I would never recommend that hotel to anyone. I had to pay a deposit of 100.00 for any room damage what a joke. It was returned a few days after checkout. I took pictures of the room, the bathroom lighting which is a fire hazard. I paid $215 for one night. I am not sure I will book thru Priceline in the future.
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Cons:
  • No air in the hotel general areas
  • No place for food
  • Ice machine broken

Preferred solution: Full refund

User's recommendation: Don’t stop keep going

Kelli B Ybt

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Right down nasty

Red Roof Inn - Right down nasty
Red Roof Inn - Right down nasty
Red Roof Inn - Right down nasty
Red Roof Inn - Right down nasty
Red Roof Inn - Right down nasty
Red Roof Inn - Right down nasty
Got checked in at like 830pm. 835pm, I was checking right back out. My room was 261, and before I ever start to carry things into the room I always do a check. Well I did my check and right away bedbugs. I checked the rest of the bed and fresh red blood on the bed and carpet right below it. Don't stay here.
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Loss:
$139

Preferred solution: Full refund

User's recommendation: Go else where. You won’t be disappointed