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Avoid Red Roof Inn Plus + St Louis Mo
Avoid Red Roof Inn Plus + St Louis Mo
Avoid Red Roof Inn Plus + St Louis Mo
Avoid Red Roof Inn Plus + St Louis Mo
Avoid Red Roof Inn Plus + St Louis Mo
Avoid Red Roof Inn Plus + St Louis Mo
I booked through Hotwire.com and paid in full at time of booking. When we arrived, I still had to pay a deposit! There were 2 ladies working the front desk and 1 was the rudest lady ever! When we made it to our room there were crumbs on the carpet, and we noticed the...
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1 comment
#1957531

Back in my day, you could get a room at.an upscale hotel or motel.for $119. My goodness, how times have changed!

ID
#2294080 Review #2294080 is a subjective opinion of poster.
Product
Red Roof Inn Room
Cons
  • Dirty rooms
  • Door did not seal shut
  • Rude employees
Loss
$119
Preferred solution
Full refund
I was charged an incidentals hold of 120.00 for the room. The room smelled of smoke before I arrived. I really didn't think I needed to say anything because I am also a smoker and I didn't mind the smell of smoke. It took me close to 2 weeks in order to become aware of...
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ID
#2506247 Review #2506247 is a subjective opinion of poster.
Location
Prairie, Ohio
Product
Red Roof Inn Room
Pros
  • Location
Cons
  • Manager and lack of safety
  • Management unresponsive
  • Dog poo not picked up by guest or hotel
Loss
$120
Preferred solution
Full refund

Need list of RRI locations along my route

I am terribly disappointed that your app no longer allows me to find RRI locations along the route I am traveling. It was an invaluable tool. It has created more work for me in planning where to stop. I hope you are planning to reinstate this feature in the near future. Jan Hippler
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ID
#2501883 Review #2501883 is a subjective opinion of poster.
Location
Phenix City, Alabama

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Verified Reviewer

Issue with my stay at a hometown studios in atlanta peachtree corners

Update by user Apr 13, 2021

no one from the facility has contacted me yet

Original review posted by user Apr 12, 2021
I am tryng to reach some to discuss a bad experience for my stay and the Manager for the facility never seems to be available. can some call or email me 470-898****
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ID
#2499838 Review #2499838 is a subjective opinion of poster.
Product
Hometowne Studios By Red Roof Room
Pros
  • Convenient location
Cons
  • Room was dirty
Loss
$58
Preferred solution
Full refund

Ideams Taken From Room

.Ideams Taken From Room And Given Back, Manager Said After 1105 Anything In The Room Is Mine! She Said She Threw The Ideams in The Trash Can When The Police Came We Went To Trash Can And It Was Empty
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ID
#2490316 Review #2490316 is a subjective opinion of poster.
Location
Elyria, Ohio
Pros
  • Nice prices
Cons
  • Owners steal from rooms
Preferred solution
Let the company propose a solution

BAD *** SERVICE

Red Roof Inn - BAD *** SERVICE
Red Roof Inn - BAD *** SERVICE
Red Roof Inn - BAD *** SERVICE
MY CAR BEEN BROKEN INTO AND YOUR FRONT DESK WORKER ATTITUDE IS HORRIBLE I NEED ANSWERS I WANT MY REFUND

User's recommendation: DONT STAY.

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ID
#2478706 Review #2478706 is a subjective opinion of poster.
Loss
$2000
Preferred solution
Price reduction

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Verified Reviewer

Dirty room

I was given a dirty room with food still in the fridge and dirty covers. Was given a second room with dirty covers

User's recommendation: *** no.

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ID
#2477694 Review #2477694 is a subjective opinion of poster.
Product
Red Roof Inn Room
Cons
  • I did not like
  • Horrible mgmt
  • Dirty rooms
Loss
$200
Preferred solution
Full refund

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Verified Reviewer

ATTENTION:

Hi my name is Dan recently visited the red roof inn, and had a horrible day/night. To many problems to list. I finally called customer service. When I was introduced to another extremely rude lady... Thinking there was nowhere to turn. I hung the phone up is disbelief. Thinking this had been the end moments later a red roof team member called me and set all problems straight and proceeded to give me a comp stay. Well I have not received this stay and as I now have made reservations would like to know if you could comp this stay my reservations are for today 4/21/21 an the stay will be till checkout Tuesday. Please rsvp asap
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ID
#2467544 Review #2467544 is a subjective opinion of poster.
Product
Red Roof Inn Room
Pros
  • Location
Loss
$150
Preferred solution
Deliver product or service ordered

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Verified Reviewer
i showed up on the location to get a room is was about 3 in the morning mind you i haven't made a reservation because it was a last minute situation we were tired and couldn't drive any longer and the man behind the desk didn't speak english very well if at all and i...
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ID
#2463580 Review #2463580 is a subjective opinion of poster.
Location
Columbus, Ohio
Product
Red Roof Inn Facility
Preferred solution
Let the company propose a solution

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Verified Reviewer
Verified Buyer

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Red Roof Inn - BED BUG COMPLAINT
Red Roof Inn - BED BUG COMPLAINT
Red Roof Inn - BED BUG COMPLAINT
Red Roof Inn - BED BUG COMPLAINT
I stayed at the Red Roof Inn located in Petersburg, VA also called Fort Lee location. I stayed two nights because the stay was booked for me by my parent stationed at Fort Lee, Army base and the morning after my first stay there I woke up with my shoulder covered in...
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ID
#2450785 Review #2450785 is a subjective opinion of poster.
Loss
$152
Preferred solution
Full refund

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Verified Reviewer
I have booked 5 nights at the RED ROOF INN in Madison Heights MI, in February 2020. I paid $265.05 when I booked on PRICELINE and when I checked in at the RED ROOF INN the same day, the front desk employee asked me to pay again $265,05. I showed her my proof of payment...
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ID
#2448652 Review #2448652 is a subjective opinion of poster.
Service
Red Roof Inn Manager
Cons
  • Bad outside appearance
  • Dirty linens
  • Management unresponsive
Loss
$265
Preferred solution
Full refund

Need to add rewards number to prior and current reservation

My stay in North Charleston, SC was not credited to my account. It was on 12/6/20 for one night, folio #12555****. My account number is 600********. My future Confirmation # 202149**** is for my stay in Timonium, MD (North Baltimore) Red Roof Plus.
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ID
#2447827 Review #2447827 is a subjective opinion of poster.
Location
Wayne, New Jersey

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Verified Buyer

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Toilet not working

Red Roof Inn - Toilet not working
Red Roof Inn - Toilet not working
Red Roof Inn - Toilet not working
Toilet does not flush . Let front desk know toilet was not working, his response was he might be able to get someone out next day. Toilet just keeps backing up on every flush. So I asked what do we do if we need to use toilet... no response.Front desk had knowledge of plumbing issues when I mentioned toilet backing up.
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ID
#2446019 Review #2446019 is a subjective opinion of poster.
Location
Huntsville, Texas

Quoted me $44 charge my credit card $70. Then when I get to the hotel there’s nothing but drug addicts and ***

I booked online for the red roof Inn Preston Highway, Louisville, KY. They quoted me $44 but charged my credit card $70. When I arrive to the hotel there was a *** standing out front. The place was completely rundown. On the second floor balcony you could actually see a drug transaction taken place! To call it a hotel is ridiculous it is literally a crack house!

User's recommendation: Stay far away this place is extremely filthy and dangerous.

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ID
#2439385 Review #2439385 is a subjective opinion of poster.

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Verified Reviewer

Do not stay here

I'm a truck driver and was staying at this red roof on 360 in Arlington. Couldent get back before 11 and the lady at the front desk was threatening me and screaming at me over the phone about being late. Very unprofessional and has a bad attitude. I sent my friend to pick up my things, and she couldn't get everything in her car, so she had to leave a few things behind. I came in a couple of hours later to get the remainder of my things and now the woman is never there. Been by their 4 times and still nothing. Guess I'm just *** out on getting my things. If you have any sense find another hotel.

User's recommendation: Find another hotel.

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ID
#2439146 Review #2439146 is a subjective opinion of poster.
Pros
  • All cons
Cons
  • Horrible mgmt

Refund heaters doesn't work in room

I booked the room for two nights and I ask for a refund because the heater wont work and they wont refund me.Im stuck in a cold room with my son and pregnant wife.
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ID
#2427811 Review #2427811 is a subjective opinion of poster.
Location
Dallas, Texas

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