Red Roof Inn - There is no back up generator, when asked for refund she started to act very unprofessional.
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There is a power shortage, but there is no back up generator here. When I went to the office to ask for a refund she refused.
I asked just to give me back the remaining days back she refused and kicked me out and threatened to call the cops. So I called them and tried to make a police report but officer said he only doing criminal reports. Then officers tried to make contact with the office and she refused to answer. Last night most of the residents were in thier cars getting warm due to no back up generator.
We can't get a refund or any type of discount. Our food went bad we haven't showered. I'm very upset . I can't come to terms with the office .
I work hard for my money .
I'm looking for a other place but I can't get a refund . I'm stuck here with no heat .
User's recommendation: Please don't come to this location on o'connor and 35 north.
Monetary Loss: $319.
Preferred solution: Price reduction.
Location: 11591 North Interstate 35, San Antonio, TX 78233