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The Office Staff went in my room Before 11am check out and removed all of my Belongings when i arrived at 10:45 to get my stuff when i put my room Key in the light turned red when i went to the office to ask why they said they cleaned out the room and gave me all my stuff they then returned the $50 Cash Deposit and said everything was good. Then at 5:30 that same day they Charged my Debit Card $250 i called and asked why they Charged my card without my authorization they then told me it was Because i smoked in the Room that couldnt of been possible for 2 reasons one being I DO NOT SMOKE I HAVE UPPER RESPIRATORY PROBLEMS as well as Asthma AND THE SECOND IS I LEFT AND WENT TO A DIFFERENT MOTEL THAT NIGHT AND I HAVE RECORD OF THAT.
THE REASON I LEFT THE HOMETOWN STUDIOS IS BECAUSE AFTER I PAID FOR THE 2 NIGHTS.... I WAS WALKING TO THE ROOM WHEN I WAS ASKED BY A GUEST IF I WANTED TO BUY SOME CRYSTAL *** I SAID NO THANK YOU AND THEY SAID I STAY IN 319 IF YOU CHANGE YOUR MIND I THEN WENT STRAIGHT BACK TO THE OFFICE AND ASKED FOR MY MONEY BACK AND EXPLAINED WHY AND I WAS TOLD NO I COULDN'T!!!!!
I LEFT AND WHEN I CAME BACK THE NEXT MORNING THAT'S WHEN WHAT I JUST SAID ABOVE HAPPENED!!! I PLAN ON CONTACTING EVERY NEWS STATION IN COLORADO SPRINGS CAUSE IF THEY STOLE A TOTAL OF $358.00 FROM ME I CAN ONLY IMAGIN HOW MANY OTHER PEOPLE THEY HAVE DONE THIS TO AS WELL I WANT ALL $358.00 OF MY MONEY BACK
User's recommendation: DO NOT EVEN STAY THERE ITS THE WORST MOTEL IN COLORADO SPRINGS COLORADO.
Monetary Loss: $358.
Preferred solution: Full refund.